You should receive a confirmation email after placing your order. A graphic designer will reach out to you with a proof in 48 hours. You can approve the proof if it looks good, or you can make edits at this time. Once your proofs are approved, your card will be charged and your order will be sent to production. After the products are made the items will be placed in shipping. You should receive an email with your tracking information as soon as it is sent out.